Director of Happiness (Customer Service/Marketing Manager)
There's always one person in a company that just keeps the wheels on and Katie is it for Horizon. Titles defy her mostly because she has her hands in almost everything that customers experience and many things they don't. From customer service to marketing and design to web development she does it all. Our marketing and total customer experience has her influence in a major way. She also keeps tabs on most processes throughout the company that keep things clicking well. If she does not know the answer she will know who best to direct the customer to to get the information they need. She loves spending her free time with her husband and two Weimaraners, Axle and Mylie.